Returns & Exchanges
At FREIDA ROTHMAN, we want you to be completely satisfied with your purchase. We offer returns and exchanges on unworn, pristine merchandise within 30 days of the original delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label and a return packing slip to include inside your package.
Pack and Ship
Securely pack your jewelry in its original packaging and drop off the shipment at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing